Responsible Gambling at Fortune Play

At Fortune Play, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment, not a source of stress or financial difficulty. This page outlines the tools and resources available to help you stay in control.

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Our Commitment

Fortune Play promotes responsible gambling practices and encourages all players to gamble within their means. We provide various features designed to help you manage your gaming activity effectively and make informed decisions.

Tools to Help You Stay in Control

We offer several self-management tools that you can access through your account settings:

  • Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
  • Loss limits — control the maximum amount you are willing to lose within a set period
  • Session time limits — receive reminders or automatic logouts after a chosen duration
  • Wagering limits — restrict the amount you can bet per game or per day
  • Reality checks — periodic notifications showing how long you have been playing and your session balance
  • Cool-off periods — take a short break from gambling for a defined timeframe
  • Self-exclusion — temporarily or permanently block access to your account

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:

  • Spending more money or time on gambling than you can afford
  • Chasing losses by continuing to play in an attempt to win back money
  • Borrowing money or selling possessions to fund gambling
  • Neglecting work, relationships, or personal responsibilities
  • Feeling anxious, irritable, or restless when not gambling
  • Lying to others about the extent of your gambling activity

Self-Assessment Questions

Ask yourself the following questions honestly:

Do you gamble with money you cannot afford to lose?
Have you tried to cut back on gambling but found it difficult?
Do you feel the need to gamble with increasing amounts of money?
Has gambling caused problems in your personal or professional life?
Do you gamble to escape stress or negative emotions?

If you answered yes to one or more of these questions, we encourage you to seek support.

Support Organisations

Several independent organisations offer free, confidential help for those affected by problem gambling:

  • GamCare — counselling and support services
  • Gamblers Anonymous — peer support groups
  • GamStop — self-exclusion from all licensed gambling sites
  • National Gambling Helpline — professional advice and guidance

Protecting Minors

Fortune Play strictly prohibits underage gambling. All players must meet the minimum legal gambling age. We carry out age verification checks during registration and may request additional documentation to confirm your identity and age.

We recommend using parental control software to prevent minors from accessing gambling websites.

Contact Us

If you need assistance with any responsible gambling tools or have concerns about your gaming habits, please reach out to our customer support team. We are here to help you enjoy a safe and responsible gaming experience at Fortune Play.